Terms of Service

1. Acceptance of Terms

By accessing or using the WyldTrace platform, website, or any associated services (collectively, the "Services") provided by WyldTrace Pvt. Ltd. ("WyldTrace", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Services.

These Terms apply to all users of the platform, including harvesters, Forest Producer Organisations (FPOs), brand partners, and administrators.

2. Description of Services

WyldTrace provides a blockchain-based supply chain traceability platform for wild-harvested natural products. Our Services include:

• Harvester registration, profile management, and batch logging tools
• FPO management dashboards for verifying harvesters and overseeing collection areas
• Brand partner access to authenticated supply chain data and product traceability
• Blockchain recording of supply chain events for product authenticity verification
• QR code generation for consumer-facing product traceability
• GPS-based harvest location recording and map visualisation
• Photo documentation of harvested material at the collection site, stored securely in the cloud
• Payment tracking and sustainability premium management

3. Eligibility

You must be at least 18 years of age to use our Services. By using WyldTrace, you represent and warrant that you are 18 or older and have the legal capacity to enter into a binding agreement.

If you are registering on behalf of an organisation (such as an FPO or brand), you represent that you have the authority to bind that organisation to these Terms.

4. Account Registration

To access most features of the platform, you must create an account. You agree to:

• Provide accurate, complete, and up-to-date registration information
• Keep your login credentials confidential and not share them with others
• Notify us immediately at info@wyldtrace.com if you suspect unauthorised access to your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are found to contain false information.

5. Acceptable Use

You agree to use the Services only for lawful purposes. You must not:

• Submit false, misleading, or fraudulent harvest data, batch records, or identity information
• Impersonate any person or organisation, or misrepresent your affiliation
• Attempt to gain unauthorised access to any part of the platform or another user's account
• Use the platform to facilitate any activity that violates applicable Indian or international law
• Upload malicious code, viruses, or any content that disrupts the platform
• Scrape, copy, or redistribute platform data without our express written permission
• Use the Services to harvest or collect personal information about other users
• Upload photos that contain the likeness of individuals without their consent, or photos taken on property for which you do not have access rights

6. Accuracy of Data

You are solely responsible for the accuracy of any data you submit to the platform, including harvest quantities, species information, GPS coordinates, dates, identity documents, and photographic documentation. Submitting false data constitutes a material breach of these Terms and may result in immediate account termination and legal action.

WyldTrace does not independently verify all submitted data in real time. Verification by FPO managers is a separate process and does not transfer liability for data accuracy from the submitting user to WyldTrace.

7. Photographic Content & Property Rights

The WyldTrace platform allows harvesters to upload photographs of harvested material and collection sites as part of batch documentation. By uploading a photograph, you represent and warrant that:

• You have the legal right to be present on the land or property shown in the photograph at the time it was taken, including any required permits or community permissions for access to forest or tribal land
• The photograph accurately represents the harvest batch being documented and was taken at or near the actual harvest site
• You have obtained appropriate consent from any identifiable individuals who appear in the photograph
• The photograph does not violate the rights, privacy, or dignity of any landowner, community member, or third party
• You own or have the necessary rights to submit the photograph to WyldTrace

WyldTrace is not responsible for any claim arising from a photograph submitted by a user that violates the rights of a property owner, individual, or community. The uploading user bears full legal responsibility for the content they submit.

7.1 Photo Visibility

Photographs uploaded to the platform may be visible to:

• FPO managers — for batch verification and quality assessment
• Brand partners — as part of supply chain transparency records
• The general public — via the consumer-facing product trace page, accessible by anyone scanning the product's QR code

By uploading a photograph, you grant WyldTrace permission to store and display that photograph to the parties listed above for the purpose of supply chain traceability and product authenticity verification. You acknowledge that photographs shared on the public trace page may be indexed by search engines and accessed by anyone worldwide.

7.2 Photo Storage

All photographs are stored on Amazon Web Services (AWS) S3 infrastructure hosted in the Asia Pacific (Mumbai) region. Photos are retained for the duration of your account and for a minimum of 7 years to comply with supply chain audit and regulatory requirements. You may request removal of specific photographs by contacting us at info@wyldtrace.com, subject to our legal retention obligations and the irreversible nature of blockchain records that reference those photographs.

8. Blockchain Records

Certain supply chain events recorded through WyldTrace are written to a blockchain ledger. You acknowledge and agree that:

• Blockchain records are permanent and cannot be altered or deleted once confirmed
• Submitting a batch for blockchain recording is an irreversible action
• The on-chain data hash references the harvest batch payload including GPS coordinates — this reference cannot be removed from the blockchain even if the off-chain record is deleted
• WyldTrace is not liable for errors in data that you have submitted and that have been recorded on-chain

9. Intellectual Property

All content, software, logos, trademarks, and technology on the WyldTrace platform are the exclusive property of WyldTrace Pvt. Ltd. or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Services for their intended purpose.

You must not copy, modify, distribute, sell, or reverse-engineer any part of the platform without our prior written consent.

By submitting content (including photographs, notes, GPS data, and harvest records) to the platform, you grant WyldTrace a non-exclusive, royalty-free, worldwide licence to store, display, and use that content to provide the Services, including displaying photographs on public trace pages accessible to consumers and third parties via QR code.

You retain ownership of any photographs you submit. WyldTrace does not claim ownership of your content, but requires the licence above to operate the traceability platform.

10. Payments

Payment terms between harvesters, FPOs, and brand partners are governed by separate agreements between those parties. WyldTrace provides payment tracking tools as part of the platform but is not a payment processor and does not hold or transfer funds on behalf of users.

WyldTrace is not liable for any disputes, delays, or failures in payments between platform participants.

11. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. WyldTrace does not warrant that:

• The platform will be uninterrupted, error-free, or free of viruses
• Any information on the platform is accurate, complete, or current
• The platform will meet your specific requirements
• Photographs uploaded by users accurately represent the harvest sites or material depicted

To the fullest extent permitted by applicable law, WyldTrace disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by applicable law, WyldTrace Pvt. Ltd. and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including but not limited to loss of data, revenue, profits, or business opportunities.

WyldTrace is not liable for any claim brought by a third party (including property owners, community members, or individuals) arising from photographs submitted by users to the platform.

Our total liability to you for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid to WyldTrace in the 12 months preceding the claim.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if required by law.

You may terminate your account at any time by contacting us at info@wyldtrace.com. Termination does not affect blockchain records already created, photographs already published on public trace pages, or legal obligations already incurred.

14. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in India.

15. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify registered users by email. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us: